Privacy Policy

1. Personal Data We Collect

We collect the following categories of information that alone or in combination with other information in our possession could be used to identify you ("Personal Data"):

Account Data: If you create an account, we will collect the information needed to authenticate your access to the Service, including your name and email address.

Learning Data: We collect vocabulary learning progress data, including words you have looked up, favorites, mastery status, and review counts to provide personalized learning experience.

Website Content: When you use our browser extension, we may access text content on web pages you visit to provide definitions, translations, and contextual explanations. This includes selected text and surrounding context necessary for translation features.

Local Preferences: We store user interface preferences (such as UI position and display settings) locally on your device using browser storage. This data is never uploaded to our servers.

Communication Data: We may collect information when you contact us with questions or concerns and when you voluntarily respond to questionnaires, surveys or requests for feedback.

2. How We Use Personal Data

Under data protection law, we can only use personal data if we have a proper reason for doing so, for example:

• to comply with our legal and regulatory obligations;
• for the performance of our Terms of Service with you;
• for our legitimate interests or those of a third party; or
• where you have given consent.

We use Personal Data for the following purposes:

• To provide word definitions, translations, and learning features
• To track and display your vocabulary learning progress
• To respond to your inquiries, comments, feedback, or questions
• To send administrative information to you, such as information regarding the Service and changes to our terms, conditions, and policies
• To analyze how you interact with our Service to improve functionality
• To prevent fraud, criminal activity, or misuses of our Service, and to ensure the security of our systems

About AI Model Data Usage

We will not use your personal information in our artificial intelligence (AI) training. We are simply using the capabilities of AI to provide contextual explanations, without doing any training on your data.

3. Sharing and Disclosure of Personal Data

In certain circumstances we may share your Personal Data with third parties without further notice to you, unless required by the law, as set forth below:

Vendors and Service Providers: To assist us in meeting business operations needs and to perform certain services and functions, we may share Personal Data with vendors and service providers, including providers of hosting services, cloud services, authentication services, translation services, and web analytics services. Pursuant to our instructions, these parties will access, process, or store Personal Data in the course of performing their duties to us.

Business Transfers: If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, or transition of service to another provider, your Personal Data may be shared in the diligence process and transferred to a successor or affiliate as part of that transaction.

Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent fraud, or protect the personal safety of users.

We only allow our service providers to handle your personal data if we are satisfied they take appropriate measures to protect your personal data. LingoHey does not sell your personal data to third parties.

4. Data Retention

We will not retain your personal data for longer than necessary for the purposes set out in this policy. Generally, we store data until it is no longer necessary to provide our services or until your account is deleted – whichever comes first.

When it is no longer necessary to retain your personal data, we will delete or anonymise it.

5. Your Rights

You have the following rights, which you can exercise free of charge:

• Access: The right to be provided with a copy of your personal data
• Rectification: The right to require us to correct any mistakes in your personal data
• To be forgotten: The right to require us to delete your personal data—in certain situations
• Restriction of processing: The right to require us to restrict processing of your personal data—in certain circumstances
• To object: The right to object at any time to your personal data being processed for direct marketing

If you would like to exercise any of those rights, please contact us with enough information to identify you and let us know what right you want to exercise.

6. Security

You use the Service at your own risk. We have appropriate security measures to prevent personal data from being accidentally lost, or used or accessed unlawfully. We limit access to your personal data to those who have a genuine business need to access it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

7. Links to Other Websites

The Service may contain links to other websites not operated or controlled by LingoHey ("Third Party Sites"). The information that you share with Third Party Sites will be governed by the specific privacy policies and terms of service of the Third Party Sites and not by this Privacy Policy. By providing these links we do not imply that we endorse or have reviewed these sites.

8. Changes to Privacy Policy

The Service and our business may change from time to time. As a result we may change this Privacy Policy at any time. When we do we will post an updated version on this page, unless another type of notice is required by the applicable law. By continuing to use our Service or providing us with Personal Data after we have posted an updated Privacy Policy, you consent to the revised Privacy Policy and practices described in it.

9. Contact Us

If you have any questions about our Privacy Policy or information practices, please feel free to contact us at: nicepkg@qq.com